The word of the day - tympanogram:
Tympanometry is an examination used to test the condition of the middle ear[1] and mobility of the eardrum (tympanic membrane) and the conduction bones by creating variations of air pressure in the ear canal. {Source: Wikipedia}
Much to the ENT's and my surprise, Leah's hearing is perfect. However, her tympanogram showed flat lines at all frequencies. We're trying to determine why that could be the case. The current assumption is that her Eustachian tubes are blocked. There are more sinister reasons but we are ignoring them for now. She may have to have surgery which is bad news for people without health insurance. If it comes to that, because I have no shame, I may just put up a tip jar on my site. Watch this space.
For the moment, we're trying to open up her Eustachian tubes with a warming light treatment. If she's just stuffed, this should do the trick. Again, watch this space.
It was a crazy, long, run-around day. I had no downtime at all and was still sleep-deprived and crazy tired. That's why this post goes up today. Without a photo. Sorry about that.
I had to return Alan's atlas that came damaged. The school had ordered an atlas per child at the price of 28 Euros ($35). Alan's had clearly been incorrectly cut at the printing company, resulting in triangle-shapges bits that stuck out but were folded into the pages, and the corresponding triangle-shaped holes in the pages. I wanted to have it exchanged. The teacher refused, said it was just minor (the missing bits would eventually cause the pages to rip, though he didn't seem to be minding that, grumble). He cut off the dangling bits and sent Alan back to his seat. I cut the whole charade short by going directly to the local bookstore that had handled the order.
Now, ever since I had the idea to have my own business, I've been paying a lot more attention to customer service. The bookstore owner eventually agreed to exchanged the atlas but he was less than gracious about it. He moped, argued, and finally consented but you know, your customer should not leave your shop thinking to herself, "Now, I don't think I'll ever buy another item at this shop." The new atlas should be there within two days. The bookstore is 20 minutes from our house. When I asked him to call me when the atlas comes in, he looked at me, "You want me to call you?" Why, yes. I'd rather have you call me instead of me driving 40 minutes round-trip only to find out that the delivery was delayed, or something. Is that really too much to ask?
Then I went to buy some lantern materials and the lady in the shop was less than enthused about having to show me where the supplies were stored. Really? I want to buy something from you and you act as if you're doing me a favor? Isn't this slightly backwards?
We returned the library books and got new ones. The older boys had Wing-Tsun. Leah had her first warming light treatment.
And so to bed.
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